Privacy Policy

Privacy Policy

Effective Date 3/6/2025


  • National Family Support Network, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our services, including our website, mobile communications, and SMS messaging.

    1. Information We Collect
    We may collect the following types of personal information:

    Contact Information: Name, phone number, email address, mailing address.
  • Communication Preferences: Opt-ins for SMS messages, email subscriptions, or other notifications.
  • Usage Data: Interactions with our website, SMS services, and other digital platforms.
  • Other Voluntarily Provided Information: Any details you provide when filling out forms, participating in surveys, or contacting us.

  • 2. How We Use Your Information
    We use your information to:

    Provide updates, resources, and services relevant to the         National Family Support Network.
  • Send SMS messages related to our programs, events, or urgent notifications.
  • Respond to inquiries and provide customer support.
  • Improve our services and communication strategies.

  • 3. SMS Messaging Policy
    By opting into our SMS communications, you consent to receive text messages from         National Family Support Network. Message frequency may vary based on user interaction and program updates.

    Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message.
  • Help & Support: For assistance, reply HELP or contact us at [Insert Contact Email or Phone].
  • Message & Data Rates: Standard messaging rates may apply per your mobile carrier's terms.

  • 4. How We Share Your Information
    We do not sell or rent personal information to third parties. However, we may share data with:

    Service Providers: Trusted third-party vendors who assist in delivering our services (e.g., SMS providers).
  • Legal Compliance: When required by law or to protect our organization’s rights and security.

  • 5. Data Security
    We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

    6. Your Privacy Rights
    You have the right to:

    Request access to the personal information we store.
  • Request correction or deletion of your data.
  • Withdraw consent for communications at any time.


To exercise your rights, contact us at [email protected].

7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.

8. Contact Us
If you have questions about this Privacy Policy, please contact us at:

National Family Support Network

1717 N St NW Washington DC 20036

[email protected]